Shipping policy

Shipping Policy

At iiflopsi, we value your satisfaction and strive to provide you with the best shopping experience for our handmade flip flops. Please take a moment to review our shipping policy to ensure a smooth and enjoyable shopping journey.

Handmade with Care:

All our flip flops and sandals are meticulously handmade with the utmost attention to detail. This artisanal craftsmanship may result in slightly longer processing times compared to mass-produced products. Please allow 2-3 business days for us to create and prepare your order. We believe that the extra care and time invested in crafting each pair of shoes is worth the wait.

Sizing Guide:

Before placing your order, we strongly recommend that you consult our comprehensive sizing guide. Proper sizing ensures that you receive the perfect pair of flip flops or sandals that fit comfortably. Our sizing guide can be found on each product page to help you make an informed choice.

Shipping Options:

We offer multiple shipping options to accommodate your needs. During the checkout process, you will have the opportunity to select your preferred shipping method. Please note that shipping times may vary depending on the option you choose. Our standard shipping generally takes 2 - 5 business days.

International Shipping:

For our international customers, please be aware that customs and import duties may apply to your order. These fees are not included in the product price or shipping cost and are the responsibility of the recipient. We recommend checking with your local customs office to understand the potential fees. Please contact us for a custom delivery fee.

Returns and Exchanges:

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your flip flops, we offer a hassle-free 30-day returns and exchange policy. To be eligible for a return or exchange, the item must be in its original condition, unused, and in its original packaging. Please contact our customer support team at info@iiFlopsi.com] to initiate the return or exchange process.

Courier Arrangements:

If you wish to return an item, it is your responsibility to arrange for a courier to send the product back to us. Any shipping costs associated with returns are at your expense. We recommend using a trackable and insured shipping method to ensure the safe return of your item.

Contact Us:

If you have any questions or require further assistance, please do not hesitate to contact our customer support team at info@iiflopsi.co.za. We are here to help and provide you with the support you need to make your shopping experience a pleasant one.

Thank you for choosing iiflopsi for your flip flops. We appreciate your trust in our handmade products, and we look forward to serving you with the best in quality and style.